COVID-19 Secure for Retail

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COVID-19 Secure for Retail

As entire countries come under quarantine orders and consumers around the world start to shun human contact, retailers are scrambling to adapt. This course will give you an in-depth strategy for the desired safety protocols within the retail sector amid COVID-19.

Endorsed by Highfield

COVID-19 Secure for Retail

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AIMED AT

SKILLS YOU WILL GAIN

About this Course

This course prepares staff for a safe return to the retail business by teaching them how to protect themselves and others from the spread of COVID-19.

Businesses in the retail sector now face the difficult task of resuming operations. With many concerned about losing their job, unused stocks getting expired, and the economy declining further, it is high time retailers reopen businesses. But before reopening, numerous things need to be considered to keep staff and the public safe. Implementing social distancing will be challenging in the usually busy retail sector. But if handled properly, both you and your colleagues can return to work in a safe environment. This training will ensure that you have the necessary knowledge and skills to keep yourself and others safe.

This course covers the topics of COVID-19 Secure of Office course as well as information about working with customers, handling goods, handling money, maintaining social distancing at the points of sale and managing queues.

This training is ideal for retail businesses that want to display their commitment to the health and wellbeing of their staff and customers. Employees can complete it before returning to work or once they are back. It will give your customers the peace of mind that you are creating the safest possible environment for them.

Opt for our COVID-19 Secure for Hospitality course if you work in the hospitality industry

The Infection Prevention and Control course provides more information about infectious spread

Did you know: According to a BBC report, the UK has seen a 78% decrease in the number of shoppers in the year 2020.

  • Ideal for retail businesses that want to display their commitment to the health and wellbeing of their customers and staff

  • Self-paced learning

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After successfully completing the course you will receive an e-certificate that you can download onto your device.

Areas Covered

  • The Differences Between a Virus and Bacteria

    COVID-19 is a virus, and so behaves differently from bacteria. It’s important to understand these differences. This topic will teach you the different ways in which viruses and bacteria behave.

  • How Our Bodies Respond

    The defence system used by your body to fight disease is called an immune system. It has various ways of battling diseases caused by viruses. This topic will teach you how the immune system fights against disease, how immunity against a virus is developed and which sections of the population have a weaker immune system.

  • What is Coronavirus?

    Coronaviruses are a large group of pathogenic viruses that cause several respiratory diseases. In this topic, you will learn the different types of diseases caused by the group of viruses collectively referred to as coronaviruses.

  • Origin

    Learn where COVID-19 originated and what was the source of the virus.

  • How Does it Spread?

    This topic will teach you how COVID-19 spreads from person to person, and what factors increase the risk of its spread.

  • Symptoms

    In this topic, you will learn the most common symptoms, the time it takes for these symptoms to appear, their severity, and the mortality rate for different age groups.

  • Treatment

    COVID-19 is a virus, and so cannot be treated with antibiotics. And because it is new, there is currently no vaccine. This topic will teach you what our best form of defence can be under these circumstances.

  • How Can I Protect Myself and Others?

    Learn simple tips for protecting yourself and others from the virus, including washing hands, cleaning and disinfecting points of contact, wearing face masks and gloves, and social distancing.

  • Stay Informed

    This topic will provide you with links to the most updated official advice on dealing with the coronavirus.

  • Alert Levels

    Localized restrictions may be in place as the virus gradually comes under control. Learn the different stages of outbreak and the corresponding measures that are put in place.

  • Social Distancing

    Learn how to social distance a group of people, and the precautions necessary if the recommended distance of 2 meters cannot be maintained.

  • Risk Assessment

    As part of returning to work, your employer will have conducted a COVID-19 risk assessment wherever an activity could cause illness or harm. This topic will teach you how to complete a risk assessment and take appropriate steps accordingly.

  • Business Travelling

    Some people will still need to travel to work, depending on your job role, this may be unavoidable. Learn the necessary precautions in case you need to continue commuting to your workplace.

  • Working with Colleagues

    Within your working environment, you must be mindful of personal space around others. In this topic, you will learn the safest ways to move around and interact with colleagues. You will also learn what changes in seating arrangement are required to ensure a safe distance between co-workers.

  • Meetings

    Meetings will be a challenging part of work under the current guidelines. The layout of many meeting rooms makes it difficult to remain two metres apart. Learn how to maintain social distance during physical meetings, as well as, some good practices for conducting online meetings.

  • Common Areas and Breaks

    Learn how to control movement in common areas and during breaks to reduce the risk of contamination.

  • The Point of Sale

    Learn how to safely distance people standing in a queue at a point of sale. Also, learn how to manage the inflow and outflow of customers inside your retail centre.

  • Dealing with Visitors

    It is critical that all visitors follow the rules within your workplace. Learn how to ensure this.

  • Deliveries

    The risk of the transfer of COVID-19 from packaging is very low. However, the risk of transmission between you and the driver is much higher. Learn how to minimise direct or indirect contact between yourself and the driver.

  • Accidents and Injuries

    During this time accidents, incidents and emergencies will still occur. Learn when there can be exceptions to social distancing rules and how to minimize risk of transmission when such exceptions do occur.

Back to Work Training for Retail
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FAQ's

Once you have accessed your course for the first time, you have 1 year to complete it.

Our e-learning is available to use on tablets, PCs, and laptops. All you need is a stable internet connection.

A learning management system or LMS is a software application for the administration, tracking, reporting, automation, and delivery of learning content. It is the system that learners will log into, to access their courses, and administrators will use to manage their learners.

The Tutorak LMS has been created with the needs of a business in mind; it reduces the time and effort required to administer training and features detailed reports on training progress. We have worked in partnership with many businesses and organisations and have gained a unique understanding of the challenges they face while delivering training to a workforce. This has allowed us to create a flexible system which can be modified according to the needs of your company.

When you purchase a course, you receive two emails, a payment receipt and login credentials to access the LMS. You can click on the link provided in the email to go to the login page and enter the provided details to log in to your account.

For the purchase of a single course license, you will be given details to access a learner account, where you can take your course directly. Any purchases above a single course license will automatically generate details for an administrator account for you to manage the learners that will be taking the course.