SKILLS YOU WILL GAIN
About this Course
This Communication course will teach you about the different types of communication and strategies that can be used to communicate with customers, colleagues, and senior-level stakeholders effectively. It will help you understand the importance of good communication in the workplace, identify and overcome barriers, and learn the potential consequences of ineffective communication.
Communication is the foundation of any business. Good communication can resolve conflict between colleagues and improve team work. It also helps to create better relationships with customers. Businesses will always benefit from employees who can communicate well with the clients or customers, as well as within the organisation.
This course is ideal for all levels of employees within a business and can be offered as part of the induction process for new employees.
Did you know: People remember 10% of what they read, 20% of what they hear, 30% of what they see, 50% of what they see and hear, 80% of what they say and 90% of what they say and do.
After successfully completing the course you will receive an e-certificate that you can download onto your device.